Hireup Sessions: finding and managing sustainable and effective support work relationships

Great relationships aren’t cookie cutter. They’re all different, depending on who you are and what you love. This is the great thing about a meaningful connection with someone else, it’s a reflection of who you are and what you value, which is the best place to start for building trust and respect. This is just as true for support work relationships as it is for any other relationship.

This was the topic of conversation for our first Hireup Sessions event last week, which streamed live on Facebook. No worries if you missed it, you can catch the full video here.

If you haven’t heard about Hireup Sessions before, It’s a monthly event aimed at providing practical information and tips for our users about getting the most out of Hireup, each one with a different panel of people as experts in the topic. Last week’s panel was made up entirely of Hireup users and was moderated by our Community Engagement Manager, Sarah.

These Hireup Sessions are important to us as strong believers in the power of sharing ideas, both big and small. So, as a highlights reel from last week’s chat, here are some of the things last week’s panel shared about managing sustainable and effective support work relationships.

Idea 1: It’s all about first impressions

First impressions are always important, and this is true on Hireup but as an online platform, it’s a little different.

Whether it’s on the Hireup jobs board, through a private message with another user or heading out on your first meet and greet, there are a number of ways to connect with someone new. Long time Hireup user and account manager, Pam, told the panel that the kind of first impression you make helps set a base understanding for the kind of expectations you’ll have for each other as you build the relationship.

The panel agreed with Pam and suggested putting some good thought into what you write on your Hireup profile and how you communicate. Be relaxed, true to who you are and ask each other questions.These things aren’t tasks, they’re opportunities to highlight what you bring to the Hireup community. Think of it as “an opportunity to spread your wings and develop your networks”, says Pam.

Idea 2: Shared understanding/two-way conversations

We’ve found that the best connections come from open communication from the outset. It’s the small things and extra effort like a good ‘About Me’ section on your profile that shows who you are, not just what support you need or can provide. The panel also discussed that it’s helpful when new people bring their ID to their first meet and greet or shift.

Setting up a profile and communicating with other users on Hireup is all about  letting your personality shine through, as well as building shared understanding and trust. Using the features to their full potential is the best way for support workers and people seeking support to find success on Hireup.

Idea 3: Connect your way

Introducing yourself in an online context can be a little nerve-racking. Mel, long time Hireup user has found that even if this is the case, it’s important to remember that everyone is on the platform for the same reason.

Be authentic, be transparent…everyone on the platform is there for the same reason.

   She’s found that by keeping this in mind, she’s been able to get the most out of the platform and the relationships she’s built with her 11 support workers. The conversations they have are open and honest, built on strong communication including the use of social media to stay in touch. Mel’s found what works for her and continued to build connections her way.

Pat, panellist and support worker has found that simply being himself, is a great way to find connections across the platform.

Hireup allows you to really sell your personality…[and] embrace who you are

   Next month’s Hireup Sessions is all about understanding autism and behaviour. It’s a topic our community has been asking for, and is going to be a robust conversation with some great panellists lined up. It’s a topic we’ve been asked about heaps from support workers in particular so we’re really excited to deep dive into the conversation with you.

Register or learn more by clicking here.

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