A Quality & Safeguarding Framework for the new NDIS era

Quality and Safeguarding for NDIS participants

The Disability Reform Council recently released their consultation paper for a National Disability Insurance Scheme Quality and Safeguarding Framework. We’ve had a read and are keen to share what we think.

As we all know, the NDIS brings with it all kinds of new and untested waters. The way supports are provided and monitored is changing and it’s important we have a nationally recognised standard for safety and security in this new landscape. But it’s equally important that these safeguards and standards are as innovative as the NDIS itself.

Half way through the paper there is a striking quote from a person with disability who took part in the Council’s consultation process. In talking about the need for personal choice and control over the support workers that come into their life, the person said “that in itself is a level of safeguarding that no one has been talking about.”

We think this hits the nail on the head. It’s an idea that has been at the core of Hireup since we dreamt it up. We knew that by building better, stronger, more connected relationships we’d be heading in the right direction for safeguarding people with disability against abuse and neglect.

But this is just the foundation. As Hireup grows and develops, we’re building new processes and mechanisms that wrap around the right support work relationships so that people with disability feel heard and support workers feel valued. We believe that if we can build strong, supportive relationships we will build happy, healthy communities.

As providers and receivers of support ourselves, we know how important it is to have support that both keeps us safe and meets our needs. Hireup is changing and redefining the way people with disability find, hire and manage support workers, and we need to build safeguards that reflect this change.

We’re excited to share what we learn as we go and hope it will help our community and sector through the transition. We are heartened and proud of the fact that the thinking behind the framework reflects that of our community and our team.

If you’re interested in reading the full NDIS Quality and Safeguarding Framework consultation paper (there’s a huge amount of food for thought in it), check it out here. And if you’re keen to share your thoughts or feedback on it, please feel free to get in touch. We’d love to hear from you.

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